Knowledge management involves managing the organization's intellectual capital, human resources, and strategic relationships

Which of the following types of scales is described as a seven-point rating scale with end points associated with bipolar labels that have semantic meaning?

A) Likert scale B) semantic differential C) Stapel scale D) balanced rating scale E) siete scales

The majority of community and cause-related efforts supported by firms are intended to help the public and to ________

A) support employee causes B) increase employee retention C) promote the firm D) raise firm standards E) meet the firm's mission