The means by which the message is conveyed in the public speaking process is known as

Jana would like to find articles for her speech in journals such as the Harvard Business Review

and Management Quarterly. Where is the best place for her to start looking for possible articles on her topic? A) hard copy or CD Rom periodical indices B) the card catalogue C) a search engine on the World Wide Web D) government documents

When analyzing the occasion, speakers should try to determine what expectations the audience has

about appropriate behavior. Indicate whether the statement is true or false