Which of the following concepts is important in the determination of a company's relevant product market?

Which of the following is the first step that a manager should take in setting up an evaluation process?

A. Evaluate individual performance. B. Establish a rewards program. C. Define performance standards. D. Analyze industry standards for guidance.

Which of the following is an environmental factor that affects channel objectives and design?

A) economic conditions B) factory staffing C) organizational objectives D) interpersonal influences E) individual motives