After hearing an __________ assertive message repeated over and over, someone who tries to manipulate us with many __________ messages will most likely give up

In a recent study, Rachel, the editor-in-chief of a newsletter, found that the readers were not so interested in the content and stories of their publication. It was affecting the sales of the newsletter

Which process is best suited to revive this publication? a) Annual evaluation of readership b) Periodical measurement through pilot tests c) Timely evaluation of features about employees d) Appropriate analysis of new product developments

Procedural communication focuses on the need for the communication climate to be open

Indicate whether the statement is true or false