Public information and perceptions about the business world and individual companies can be easily understood from the

Prior to writing a training plan, it is necessary to

a. connect the training method with the training objectives. b. develop training content. c. determine the learning objectives. d. select training materials.

Acting as if you are poised and confident

A. only works with speeches to persuade. B. is a pretense that the audience will immediately see through. C. will make you even more nervous than before. D. sometimes leads to actually becoming poised and confident.