One of the main factors that will shape your audience's attitude toward you is your credibility or the perception of you as trustworthy, knowledgeable, and interesting

Diamond Inc wanted to launch a new model of headphones. Before the launch, the company distributed product information to the general public to get their opinion

The feedback was negative, so the company immediately decided to implement the most relevant changes. Thus, when Diamond Inc launched the modified headphones, they became a huge hit. This represents a) two-way symmetrical communication. b) two-way asymmetrical communication. c) one-way linear model. d) two-way linear model.

Which of these statements is an example of indexing?

a. “I noticed that the other day, when you were reading, you acted a little rude.” b. “I have a completely different perspective than an African American.” c. “I felt ignored when you kept looking at your phone while I was talking.” d. “I think you are can be selfish sometimes, though you’re usually mature.”