After watching the videotape of his second speech, Tim is aware of his abundant use of "ums" and "ahs." He then makes the commitment to eliminate non-fluencies from his speaking. From then on, he is able to cut down on non-fluencies when he speaks. He is operating at the ____ level of skill mastery.

Which of the following is a guideline for effective workplace communication?

a. The office is a shared zone, treat it as if everything is your territory. b. Avoid touching, except when shaking hands. c. Treat those politely who deserve it, call out inappropriate behavior. d. Use the same grammar and abbreviations used in electronic communication.

Women on the mommy track have equal opportunities for advancement in the workplace.  

Answer the following statement true (T) or false (F)