A method of conducting a job analysis that involves identifying the procedures and processes that workers use in the performance of the job and how the worker performs the job's tasks is a ________

a. KSAO system
b. functional job analysis
c. performance rating system
d. realistic job preview

Answer: b

Psychology

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More a watcher than a participant, 8-year-old Colleen is very shy. Frequently she just shakes

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