If you are in an industrial products business, it is not important for you to understand your consumers

When an ordinary life insurance policy becomes payable as a death claim, the beneficiary is entitled to the:

A) cash surrender value B) face amount plus the reserve value C) face amount D) face amount plus the cash value

All of the following processes are recommended for leaders to help their followers be more creative except:

a. flexible structure b. questioning attitude c. tolerating mistakes d. cooptation