________ authority was to rest on formalized rules, regulations, and procedures that made authority "rational-legal"

In The Art of Rhetoric, Aristotle referred to a speaker's character and competence as

___________. Fill in the blanks with correct word

Which of the following statements would most likely be an active listening response?

A) Jenny is a pessimist. You shouldn't care about what she thinks and says. B) Rumors that can ruin your reputation have to be stopped immediately. C) Why would she say a thing like that? Have you done something behind her back? D) You're afraid that Jenny is spreading false rumors about you and Derik. In fact, you're pretty sure of it, and you are mad and disappointed that Jenny would do such a thing!