An optimal maintenance policy strikes a balance between the costs of breakdown and preventive maintenance so that the total cost of maintenance is at a minimum

Indicate whether the statement is true or false

TRUE

Business

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What are the set of steps a salesperson goes through to sell a particular product?

a. the sales presentation b. the sales continuum c. the stimulus-response hierarchy d. the sales process

Business

When making negative announcements about routine business matters,

A) the direct approach is generally best. B) the indirect approach is best in most cases. C) it is best to combine the direct and indirect approaches. D) there is no need to close on a positive note. E) using a buffer is not acceptable.

Business