What methods do phishing and spoofing scammers use? List methods to protect against phishing and spoofing scams.

What will be an ideal response?

Phishing and spoofing scams can be perpetrated via email messages, websites, and even on the phone. The following guidelines will help protect you against these scams.?Phone Scams• If you receive a phone call from someone claiming to be from a company with which you do business, record his or her name and the time of the call. Do not disclose personal or financial information to the caller. If the caller is offering a product or service and is requesting a payment, call the company back at the number you have on file, and ask to be transferred to the person who called you initially.• Whenever possible, enter your payment information on secure websites instead of reading credit card numbers or bank account information on the phone. You never know whether the caller is recording your payment information to use later for malicious purposes.?Email Scams• If you receive an email message from someone requesting you to verify online account or financial information, do not reply with this information.• Never click links in email messages, even if the message appears to be from someone you know. Nor should you copy and paste the link from the email message to a browser. Instead, type the link's web address into a browser's address bar manually, and make sure you type it correctly. If you are visiting your financial institution's website, make sure the web address you enter matches the web address you have on file for them.• Do not reply to email messages asking you for financial assistance - even if the email message appears to originate from someone you know. If you receive this type of email message from someone you know, contact the person via phone or a new email message to verify the message's authenticity.?Website Scams• When visiting a website, such as your financial institution's website, that will require you to enter confidential information, be sure to type the web address correctly. Typing it incorrectly may take you to a phishing or spoofing website where the information you enter can be collected by an unknown party.• Make sure websites requiring your confidential information use the https protocol.• Websites with misspellings, poor grammar, or formatting problems may indicate a phishing website. Do not enter personal or financial information on a website that looks suspicious.• Enable thephishing filterin your browser that can warn or block you from potentially fraudulent or suspicious websites.