Describe the seven Ps of service that would be involved in a banking service
What will be an ideal response?
Product elements of banking would include aspects like checks and plastic ATM cards. Place and time would concern issues of teller and office accessibility along with 24-hour access to ATMs for certain smaller transactions. Price and user outlays would include costs incurred traveling to the bank or ATMs and making tradeoffs with fees incurred from out of network bank use. Promotion and education include television commercials, free checking offers, and notifications of account changes in the mail. Physical environment aspects include facility layouts and tellers dressing in business attire. Process elements include efficient and correct handling of transactions by both employees and ATMs. Finally, people aspects include the friendliness of tellers and other customer service representatives, as well as other customers.
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Expense records are likely to be required not only by a salesperson's own company but by a government agency
Indicate whether the statement is true or false
Compound words usually begin as two or more separate, often ____________ words
a. similar b. synonymous c. homogenous d. unrelated