Ben is struggling to remember the name of the theorist who developed the theory of groupthink. When he says, “I think it was Joplin,” Angela says, “Oh, I remember. It was Janis.” This process illustrates

a.  cross-cueing.
  b.  groupthink.
  c.  transactive memory.
  d.  collective induction.
  e.  collective deduction.

a.  cross-cueing.