Small groups often come together by accident or coincidence.

When Diana caught a mouse in a trap, she called her neighbor to come throw it away. She told him she was a real wimp when it came to mice and just couldn't bring herself to touch dead animals

What strategy was Diana using to get her neighbor to come to her aid? A) self-monitoring B) self-deprecating C) negative face D) influencing

In the "technician" role, public relations practitioners are

A) primarily responsible for producing communication products. B) managing staff. C) developing high-level strategic documents. D) counseling CEOs. E) establishing their own public relations agencies.