In the context of the specific environment of an organization, which of the following is a difference between reactive customer monitoring and proactive monitoring of customers?
Question options:
Unlike reactive customer monitoring, proactive monitoring of customers involves listening closely to customer complaints and responding to customer concerns.
Unlike reactive customer monitoring, proactive monitoring of customers involves identifying potential customers and seeking ways to attract them to indulge in a product or service.
Unlike reactive customer monitoring, proactive monitoring of customers includes the use of an advocacy tactic that revolves around product boycotting.
Unlike reactive customer monitoring, proactive monitoring of customers identifies and addresses customer needs before they occur.
Unlike reactive customer monitoring, proactive monitoring of customers identifies and addresses customer needs before they occur.
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The following information is needed to reconcile the cash balance for Johnson Catering Services
" ¢ A deposit of $5,800 is in transit. " ¢ Outstanding checks total $1,100. " ¢ The book balance is $6,000 at February 28, 2017 • The bookkeeper recorded a $1,700 check as $17,300 in payment of the current month's rent. • The bank balance at February 28, 2017 was $17,230. • A deposit of $400 was credited by the bank for $4,000. • A customer's check for $3,200 was returned for nonsufficient funds. • The bank service charge is $70. What was the adjusted book balance? A) $18,400 B) $18,330 C) $18,470 D) $17,300
Which is greater, the present value of a five-year ordinary annuity of $300 discounted at 10%, or the present value of a five-year ordinary annuity of $300 discounted at 0% that has its first cash flow six years from today?
A) The first annuity because the cash flows occur sooner. B) The second annuity because the cash flows are discounted at a 0% interest rate. C) The two annuities are of equal value. D) The answer to this question cannot be determined.