John is enthusiastic, optimistic, and well-liked by everyone on his team, making him one of the most influential members. According to Malcom Gladwell, author of The Tipping Point, John derives his credibility from being a:

a. Maven
b. Salesperson
c. Connector
d. Rationalizer

b. Salesperson

Communication & Mass Media

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Citing experts in your speech helps develop your perceived

A) integrity. B) competence. C) goodwill. D) dynamism.

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A verb form beginning with "to" is called

A. an infinitive. B. a gerund. C. a preposition. D. a participle.

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