Which of the following is an example of enhancing the growth potential of each customer through cross-selling?
A) In addition to bicycles, 2Wheels stocks biking gear such as helmets, bottles, jackets and other accessories.
B) 2Wheels has a club for its regular customers, organizing cycling events and parties for them.
C) Though 2Wheels previously offered free delivery, it now charges for deliveries made outside the city.
D) 2Wheels allows existing customers to upgrade to a newer model at less than the sticker price by trading in their older model.
E) 2Wheels encourages customers to send in their suggestions for product improvement.
A
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What is the benefit of using a change model?
A. It allows a change to be accepted into release more easily B. It allows the customer to bypass the normal change process C. It allows project teams to use the change process for project changes D. It allows predefined steps to be used when handling similar types of change.
Identifying mandatory features by surveying users and other stakeholders who have been involved in requirements determination would occur:
A) near the end of the analysis phase, after all requirements have been structured and analyzed. B) near the end of the project identification and selection phase, after a formal request to conduct a project to design and develop an information systems solution has been approved. C) during the logical design phase, while detailed function specifications of all data, forms, reports, screens, and processing rules for all aspects of the system are prepared. D) during systems planning and selection. E) during systems implementation and operation.