When waiting to hear your university president speak for the first time you think to yourself “this is sure to be boring.” Your expectation that the president’s speech would be boring is a product of ______.

You are sitting in a late afternoon class. As you are attempting to listen and pay attention, you notice you are getting tired and that your mind is really just someplace else. What barrier to effective listening are you exhibiting?

A) faking attention B) avoiding difficult listening situations C) failing to adjust to distractions D) considering the speaker uninteresting E) concentrating on details

Informal organization groups come together for

a. coffee breaks. b. individual task accomplishment. c. social support. d. all of these.