When employees take advantage of ________ benefits, they are more likely to contribute to the strategic imperatives of product or service differentiation or cost reduction

The ________ model of decision-making turns the decision-making process around and argues that managers are as likely to start decision-making from the "solution side" as from the "problem side"

In other words, decision makers may propose solutions to problems that do not exist; they create a problem they can solve with solutions that are already available. A) Carnegie B) rational C) incrementalist D) garbage-can

What type of persuasive message is designed to convince business audiences to purchase products and services?

A) Spider webs B) Anecdotes C) Persuasive business messages D) Continuous operations messages E) Marketing and sales messages