Unsolicited merchandise sent by U.S. mail may be kept by the recipient without incurring any obligation to the sender

If actual direct materials costs are greater than standard direct materials costs, it means that

a. the actual unit price of direct materials was greater than the standard unit price of direct materials. b. the purchasing agent or the production foreman is inefficient. c. actual costs were calculated incorrectly. d. the actual unit price of raw materials or the actual quantities of raw materials used was greater than the standard unit price or standard quantities of raw materials expected.

The sales process that records the sales order, ships the product, and bills the customer is a(n) ________ process

A) outbound logistics B) marketing C) service D) operations