Shares of company stock awarded after a fixed period of years if individual and company performance goals are met are called:

Before listing their home for sale, it's a good idea for sellers to:

A. repaint the exterior a bright color B. Move the most fragile and expensive furniture into the main living area C. Remove small valuable items from the home D. Remodel the kitchen

Frenzied cruise vacationers besiege Tatiana, their excursion coordinator, at the Port of Cozumel when they realize that all water excursions have been cancelled for no reason in particular

It takes her 2.5 minutes to find the customers an alternative excursion activity and customers cluster around her at the rate of 20 per hour. Calculate system performance characteristics if service times are exponentially distributed and the arrivals follow a Poisson distribution. What will be an ideal response?