Phil W. supervises a group of very competent workers. These people are involved in a routine task, and the company has written standard operating procedures to cover most of the operation. Phil is trying to decide what leadership style would be most effective in dealing with these people. Explain what the path-goal and leadership substitutes for approaches would recommend that he do
Students should recognize that the two approaches are very similar.
a. The path-goal theory says that a directive form of leader behavior would be inappropriate because workers know how to do their jobs and would resent Phil giving them much guidance and close supervision. He should use participative, supportive, or achievement-oriented leadership, depending on the other characteristics of the employees.
b. The substitutes for leadership approach advises the same thing as path-goal theory. Phil should exhibit some form of supportive behavior toward employees. Directive behavior is totally unnecessary because all of the factors listed in the problem substitute for directive behavior.
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