The various physical and electronic media through which we express messages are called

A guide to active listening includes which of the following steps?

A. Be aware of outside distractions B. Prejudging the communicator or the communication C. Rehearsing a response D. Ask appropriate questions

What is the best order for using the strategies for overcoming

confusions and misunderstanding in an informative presentation? a. State the belief, acknowledge its believability, create dissatisfaction with the misconception, and explain a more acceptable belief or theory. b. State the belief, create dissatisfaction with the misconception, acknowledge its believability, and explain a more acceptable belief or theory. c. Create dissatisfaction with the misconception, acknowledge its believability, explain a more acceptable belief or theory, and state the belief. d. Explain a more acceptable belief or theory, create dissatisfaction with the misconception, acknowledge its believability, and state the belief. e. Acknowledge its believability, state the belief, explain a more acceptable belief or theory, and create dissatisfaction with the misconception.