Which of the following documents indicates who is responsible for the various types of calls in the office and how the calls are to be handled? 

A. telephone directory
B. routing list
C. procedure manual
D. policy manual

B. routing list

Health Professions

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Dental hygienists often recommend products to patients due to the products' ________

Fill in the blank(s) with correct word

Health Professions

Codes that describe symptoms and signs, as opposed to diagnoses, are acceptable for reporting purposes when a related ____________________diagnosis has not been established by the provider.

Fill in the blank(s) with the appropriate word(s).

Health Professions