Since 2010, the interest rate on passbook accounts and certificates of deposit has

A) been less than the rate of inflation.
B) has closely tracked the rate of inflation.
C) exceeded the rate of inflation by 1.5% on average.
D) fluctuated widely.

Answer: A

Business

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The owner of the Lords and Ladies hair salon has difficulty in standardizing and controlling the quality of service that the customers in his salon receive. This problem illustrates which of the following unique features of service?

a) Intangibility b) Inseparability c) Perishability d) Heterogeneity e) Marketability

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The marketing database contains the transactions individuals have with a firm and follows accounting rules

Indicate whether the statement is true or false

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