The first step in preparing to write a training plan is to develop the training content

Reactions to nonverbal communication that bother us because it does not meet our

expectations are described by expectancy _________ theory. Fill in the blanks with correct word

If you belong to a collectivist culture, how might you feel about conflict?

A. You appreciate the open expression of ideas. B. You avoid conflict. C. You enjoy the struggle associated with conflict. D. You appreciate conflict only if it is for the betterment of the group.