________ is a well-known system based on psychological traits that correlate with consumer behavior; it divides the entire U.S. population into segments and then sells pieces of this information to clients for specific strategic applications

Nonstandardization of services increases when:

A) service creation is automated. B) service is delivered from a unique location. C) service delivery is outsourced. D) customer contact time is minimal.

Gifts that a debtor is entitled to receive within 180 days after a bankruptcy petition is filed are part of the debtor's bankruptcy estate

Indicate whether the statement is true or false