Tactical planning is performed at the first level of management

__________is the point at which a customer and a company representative exchange information and develop learning relationships

Fill in the blanks with correct word.

Modern Mosaics, an American firm, has granted a Chinese firm the right to use the Modern Mosaics manufacturing processes for a specific period of time. Modern Mosaics is most likely involved in ________

A) foreign investing B) exporting C) licensing D) franchising