Which of the following is an inappropriate response to give an upset patient?
a. Tell the patient you do not know how to resolve her problem or that you may need to check with someone else to find out an answer.
b. Tell the person you are sorry about her situation.
c. Make an empathetic statement.
d. Encourage the patient to agree that she is overreacting.
a. Tell the patient you do not know how to resolve her problem or that you may need to check with someone else to find out an answer.
Health Professions
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The ________ has released a list of unapproved abbreviations
a. HIPAA Council b. AMA c. ADA d. Joint Commission
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Comorbidities and complications are conditions that are thought to increase the length of stay at least _____ day(s) for 75% of patients
A. 1 B. 2 C. 5 D. 7
Health Professions