Using the best practices for a given activity as the standard for evaluating activity performance is known as benchmarking

A two-party negotiable instrument that is a special form of note created when a person deposits money at a financial institution in exchange for the institution's promise to pay back the amount of the deposit plus an agreed-on rate of interest upon

the expiration of a set time period agreed upon by the parties is known as a ________. A) collateral note B) check C) certificate of deposit D) bill of exchange

Banner advertising on Web sites helps trigger a realization that there is a gap between reality and a desired state, which occurs in the ________ stage of the EC purchase decision-making process

A) need identification B) information search C) evaluation D) product brokering