Verbal communication includes both spoken and written language.

According to Gottman's research on couples, the difference between criticism and contempt

is __________. a. silencers b. gunnysacking c. intention d. assertiveness e. none of these

"In less than two weeks summer will begin. We will all have our beach trips planned and our weekends at the lake to look forward to. Please consider using sunscreen." This is an example of a(n)

A) reference to the introduction. B) inspirational appeal. C) challenge. D) use of anecdotes.