Kahlil wove the story of his 72-hour unexpected stay at the airport throughout his speech on the importance of customer service. What type of supporting material did Kahlil use?

Communication apprehension is also known as stage fright

Indicate whether the statement is true or false

A person with high communication apprehension is likely to

A) have a circle of close friends or relatives. B) discuss her emotions, feelings, and fears with others. C) experience high job satisfaction. D) procrastinate when asked to prepare a presentation. E) accept the challenge to engage in situations in which she might feel shy.