Mandy is conducting a workshop on communication in teams. She points out that listening and hearing are not the same thing. What does Mandy mean?
A) Listening is passive reception of input. Hearing is active reception of input.
B) Hearing is passive reception of input. Listening is active reception of input and full engagement with the speaker.
C) Hearing is passive reception of input. Listening is a conversation with the speaker in which each person takes turns speaking.
D) Listening is passive reception of input. Hearing is a conversation with the speaker in which each person takes turns speaking.
Answer: B
You might also like to view...
A stock order point of 10 means ordering the product ________
A) every 10 days B) when stock falls to 10 units C) every 10 units D) when stock falls to 9 units E) in batches of 10 items
A problem noted with virtual teams is that off-site workers often become jealous of the fully-equipped work environment of the traditional workers
Indicate whether the statement is true or false.