It is important to note that emotional expression has ___________

a. consequences
b. a typically negative function
c. a typically positive reception
d. little to no impact

Answer: a

Communication & Mass Media

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The replacing of one expression of an emotion with another that is considered more appropriate for the situation is referred to as

A) an illustrator. B) masking. C) a facial highlighting technique. D) intensifying. E) a display rule.

Communication & Mass Media

Personal interviews with audience members provide less flexibility than surveys

or questionnaires. Indicate whether the statement is true or false.

Communication & Mass Media