What are the characteristics of groupthink and conflict?

a. There is a desire for harmony, thus minimizing conflict.
b. Dissenting viewpoints are encouraged.
c. Groupthink results in functional decision-making.
d. In groupthink leaders and group members welcome outside influences.

a. There is a desire for harmony, thus minimizing conflict.

Communication & Mass Media

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Specificity means that you can organize your supporting material either from general to specific or from specific to general

Indicate whether the statement is true or false.

Communication & Mass Media

For conversational exchanges, it's hard to top instant messaging. The technology is replacing both email and voicemail in many business situations because ___________

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media