For the array that was the correct answer in the previous question, what is the value returned by items[1][0]?

A virus ______ is a known specific pattern of virus code that antivirus programs use to identify viruses.

A. designation B. fingerprint C. signature D. impression

Troubleshooting a computer issue requires all of the following EXCEPT: _____.

A. defining the problem B. logging off and back on again C. identifying possible causes D. determining the cause