Which of the following is considered an active and constructive conflict strategy?

a. exit
b. voice
c. neglect
d. loyalty

Answer: b

Communication & Mass Media

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Sparkle, a fashion outlet in New York City, is planning to open similar showrooms in thirty other countries

Its research team wants to conduct a survey to study the market in these countries, but it has to be conducted from their headquarters in NYC. What type of survey will best serve this purpose? a) Web and e-mail b) Telephonic and e-mail c) Piggyback and omnibus d) Omnibus and telephonic

Communication & Mass Media

When Martin Luther King, Jr. gave his “I Have A Dream” speech, he was delivering a

A) speech of goodwill. B) speech of inspiration. C) informational speech. D) commencement speech.

Communication & Mass Media