______ is a plan of action to achieve a particular set of objectives.

Fill in the blank(s) with the appropriate word(s).

Strategy

Business

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AutoPROs recalled thousands of tires when several people died in traffic accidents blamed on faulty tires. This is an example of which of the following?

A. reducing the risk
B. a loss-prevention program
C. self-insuring against the risk
D. avoiding the risk

Business

QFD's graphical format documents

A) customer requirements. B) technical requirements. C) interrelationships. D) all of the above.

Business