Which of the following is not necessary for an effective apology?
A. An expression of wrong-doing
B. Promises of not engaging in the offensive behavior again
C. Acknowledgement of responsibility
D. Expression of regret or remorse
E. Awareness of harm resulting from one's actions
Answer: B
Communication & Mass Media
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Omission is a dramatic device in which the speaker leaves out a word or phrase the audience
expects to hear. Indicate whether the statement is true or false
Communication & Mass Media
__________ describes an ethical group principle which means
aligning your personal goals with the group's goal, and a willingness to give the group your complete attention. a. Commitment b. Coalescence c. Contribution d. Concentration
Communication & Mass Media