A technician determines through testing that their probable cause theory is correct. Which of the following is the NEXT step in the troubleshooting process?
A. Question the user and identify any user changes to the computer.
B. Verify full system functionality.
C. Leave a list of instructions for the user to implement.
D. Establish a plan of action to resolve the problem
Answer: D. Establish a plan of action to resolve the problem
Computer Science & Information Technology
You might also like to view...
Determine the length of the string in s1.
What will be an ideal response?
Computer Science & Information Technology
____ scanning works by recognizing the unique pattern of a virus.?
A. ?Time-based B. ?Amplitude-based C. ?Signature-based D. ?Frequency-based
Computer Science & Information Technology