MiaPizza is a small family-run pizza parlor that accepts only cash. One of the owner's sons has just graduated from college and is urging his dad to begin accepting credit cards in order to increase sales. The son is one of your good friends
Knowing that you are taking an AIS course, he offers a free pizza dinner in exchange for talking to him about how to implement credit card processing into the business. He wants to know more about the steps (activities) you would advise he take to document the new business process.
To prepare for your free pizza dinner, write a short summary of your notes with the steps he should use to document the proposed business process.
What will be an ideal response?
You explain to your friend the following differences between the cash and credit card sales process:
When a customer pays with credit card, the customer credit should be verified by sending a verification request to the credit card company. When the credit approval is received, receipt is printed and signed by the customer.
Therefore, two activities should be added to the sales process. These processes are "verify customer credit" and "charge customer credit card."
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