Which can caregivers do to provide good customer service?
A) Remain aloof and avoid "connecting" with their patients
B) Accurately identify poor, middle class, and wealthy patients
C) Treat all patients with respect but provide extra comforts for the wealthy
D) Call their patients "honey," "sweetie," and "dear" to convey empathy
E) Express their religious beliefs to help patients make difficult decisions
F) Refuse to accept that some patients will not get better
G) Resist the urge to give the patient personal advice
H) All of the above
J) None of the above
Answer: G
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What legislation, signed into law in 2014, requires post-acute care (PAC) providers to report standardized assessment data across post-acute settings for the purposes of patient assessment, quality comparisons, resource use measurement, and payment reform?
__________ is the activity performed by the organs of the digestive system, and it is defined as the process by which food is broken down, mechanically and chemically, in the GI tract and converted into an absorbable form that can be used by the cells of the body
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