After a long night of studying, Jacob puts his headphones on and listens to one of his favorite CD's. Jacob is __________
a. listening to discriminate
b. listening critically
c. relationship listening
d. listening for pleasure
e. listening for information
d
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Which example best describes the Systematic Desensitization technique for treating communication
apprehension? A. In order to reduce his communication apprehension, Bob replaced the thought, "I will forget my speech" with the thought, "I have rehearsed my speech every morning for the past week...I know it!" B. In order to reduce her communication apprehension, Natalie thinks imagines herself giving a perfect performance. C. In order to reduce his communication apprehension, Dan practices his speech with his instructor during office hours. D. In order to reduce her communication apprehension, Mary tenses and releases the muscles in her hands and feet 10 times before giving her speech.
Psychological barriers reduce our abilities to listen by
a. reducing our ability to sense or hear a message. b. blocking our ability to assess reactions to information. c. scrambling information so that information is not in order. d. acting as filters so that only pieces of information are received.