Discuss ways in which managers can link the concept of punishment and rewards as a form of behavior modification
What will be an ideal response?
Answer: Some managers try to influence workers' behavior through systematic rewards and punishments for specific behaviors. Such managers first try to define the specific behaviors that they want their employees to exhibit (working hard, being courteous to customers, stressing quality) and the specific behaviors they want to eliminate (wasting time, being rude to customers, ignoring quality). Then they try to shape employee behavior by linking positive reinforcement with desired behaviors and punishment with undesired behaviors.
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Which of the following is an example of grand corruption?
A) isolated transactions executed by individual public officials that abuse their office B) favors granted in exchange for personal consideration to a public official C) collusion between members of the private sector and public officials for mutual benefit D) state officials misusing large amounts of public resources over a prolonged period
Which of the following is an example of having indirect involvement when entering a competitive market?
A) using retail stores B) using distributors C) using manufacturer's own sales force D) selling through company website