When a call center fires an employee who cannot meet her call volume goals, which of the following types of turnover has occurred?

A) dysfunctional
B) functional
C) avoidable
D) voluntary

B

Business

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The stock of foreign direct investment refers to:

A. the total accumulated value of foreign-owned assets at a given time. B. the number of shares of a foreign firm held by the local investors. C. the amount of FDI undertaken over a given time period (normally a year). D. the dividend amount paid by the foreign firm to local investors. E. the flow of foreign direct investment out of a country.

Business

For general-purpose stream-oriented transmission you would typically use _______ mode

A. CTR B. CFB C. ECB D. CBC

Business