Fayol's ______________ or "gang plank" has become known in organization and communication literature whereby peers communicate directly without regard to scalar chain

An effective speaker will never use any "big words" in order that the message is understood completely

Indicate whether the statement is true or false.

According to your textbook, a good way to clarify statistical trends is to

A. increase your speaking rate when giving statistics. B. make sure the statistics are from unbiased sources. C. consult the Guinness Book of World Records. D. use visual aids when presenting statistics. E. use exact numbers rather than rounding off.