Any obstacle to effective listening that originates within the body or mind of a listener is called

a. a listening hurdle.
b. a hearing disability.
c. an internal noise.
d. an internal discord.

Answer: c

Communication & Mass Media

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In light of what we know from cognitive psychology, which of the following would

constitute the best advice for a speechwriter? A) Work as rapidly as possible, drafting the entire speech—if possible—in one sitting, avoiding breaks. B) Work slowly, but draft the entire speech—if possible—in one sitting. C) Gather materials and take notes, processing the information as you go. Sketch out and periodically revise. D) Work backwards, drafting the conclusion first and the introduction last. Impose a 14-hour deadline for completion.

Communication & Mass Media

Opinions are testimony or quotations that express someone's attitudes, beliefs, or values

Indicate whether the statement is true or false

Communication & Mass Media