One of the first lessons every salesperson learns is that objections to a product should not be taken personally as confrontations or insults
Indicate whether the statement is true or false
a. True
b. False
ANSWER: True
One of the first lessons every salesperson learns is that objections to a product should not be taken personally as confrontations or insults. A technique of handling objectives effectively is to anticipate specific objections to the product.
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Problem recognition is perceived as ______.
A. a difference between a person's ideal and an actual situation B. an issue for which the consumer knows of a possible solution C. an ongoing deprivation of essential products D. a situation that is perceived as negative by one's peers
Poland has a growing middle class and boasts a large skilled labor force. Poland is most likely categorized as a developing country
Indicate whether the statement is true or false