What does it mean to deliver A-plus information? Why does this offer an opportunity for building better customer loyalty?
What will be an ideal response?
A-plus information means that we communicate in ways that are more timely, clear, interesting, or creative than the customers anticipate. This opportunity arises from the fact that virtually every product or service has an informational component and exceeding expectations with regard to this information is an opportunity to build loyalty.
You might also like to view...
Indicate how each event affects the elements of financial statements. Use the following letters to record your answer in the box shown below each element. You do not need to enter amounts.Increase = IDecrease = DNo Effect = NAt the end of the accounting period, Signet Co. recognized accrued salaries.AssetsLiabilitiesEquityRevenuesExpensesNet IncomeCash Flow???????
What will be an ideal response?
An offer would NOT be terminated by
A. revocation by the offeror. B. a counteroffer. C. request for an extension for acceptance by the offeree. D. the death of the offeror.